Why a VOD gets muted
Twitch scans saved VODs for music it recognises from commercial catalogues. When it finds a match, it can mute that stretch of the recording. It is automatic, which also means false matches can happen.
What to do when it happens
- Look at what was playing at the muted time. If it was a song from a commercial artist or a music-app playlist, the mute is probably correct.
- If it was licensed music, keep proof: the licence page, the credit line and the date. Use the platform’s own dispute option and say which licence applies.
- Check the current steps in Twitch’s help centre. The options and their names change, so follow what is shown in your dashboard.
How to avoid it
Use music that is not registered with any claim system, and that you have a written licence for. All Purrple Cat songs on this site are CC BY 4.0, are not in Content ID, and the licence page works as your proof of permission. No source can promise a machine will never make a mistake, so keep that proof handy.
Good habits for long streams
- Keep one music source per stream (an overlay URL or one playlist) so you always know what was playing.
- Show the credit on screen: it also becomes part of your VOD.
- Avoid playing a personal music app in the background.
Questions
Can I get the audio back after a mute?
Muted sections of a Twitch VOD generally can’t be restored. Check Twitch’s current help pages for what is possible.
Is Purrple Cat music in Content ID?
No. It is not registered in Content ID.